Terms of Service

Service Description and Scope

ActiveSource provides specialized nutrition planning and wellness guidance services designed specifically for adults aged 55-75 years. Our comprehensive platform includes personalized meal planning, nutritional consultations with certified specialists, progress tracking tools, and ongoing support throughout your wellness journey.

Our services are delivered through a combination of digital platforms, direct consultations with qualified nutrition professionals, and educational resources tailored to the unique needs of mature adults pursuing active longevity. We offer evidence-based recommendations rooted in current research on senior nutrition and healthy aging.

By using ActiveSource services, you acknowledge that our nutrition guidance is educational in nature and is designed to complement, not replace, professional medical care. We strongly encourage collaboration with your existing healthcare providers to ensure comprehensive wellness management.

User Responsibilities and Eligibility

To use ActiveSource services, you must be at least 18 years of age and capable of forming legally binding agreements. Our services are primarily designed for adults aged 55-75, though younger adults planning for healthy aging may also benefit from our evidence-based approach.

You are responsible for providing accurate, current, and complete information about your health status, dietary preferences, and wellness goals. This includes disclosing any medical conditions, medications, allergies, or dietary restrictions that may affect nutrition planning recommendations.

You agree to use our services in accordance with applicable laws and regulations, and to respect the professional boundaries of our nutrition specialists. Any misuse of our platform or inappropriate behavior toward staff members may result in service termination.

You acknowledge responsibility for consulting with qualified healthcare providers before implementing significant dietary changes, especially if you have existing medical conditions or take medications that may be affected by nutritional modifications.

Service Limitations and Medical Disclaimer

ActiveSource provides educational nutrition guidance and wellness planning services. We do not provide medical diagnosis, treatment, or cure for any medical conditions. Our recommendations are based on general nutrition principles and should not be considered medical advice or treatment.

While our nutrition specialists are certified professionals with expertise in senior wellness, they are not licensed physicians and cannot provide medical diagnoses or prescribe treatments. Any health concerns or medical questions should be directed to appropriate healthcare providers.

Individual results from our nutrition planning services may vary based on personal health status, adherence to recommendations, lifestyle factors, and other variables beyond our control. We make no guarantees about specific health outcomes or improvements in medical conditions.

You understand that nutrition planning is one component of overall health management and should be integrated with appropriate medical care, physical activity, and other wellness practices as recommended by your healthcare team.

Payment Terms and Subscription Management

Our services are provided through various subscription plans tailored to different age groups and service levels. All subscription fees are clearly displayed at the time of enrollment and are subject to change with appropriate advance notice to existing subscribers.

Subscription fees are charged monthly in advance and include access to all standard features within your chosen plan. Premium services, additional consultations, or specialized programs may incur separate charges that will be clearly communicated before purchase.

You may cancel your subscription at any time through your account settings or by contacting our customer service team. Cancellation will prevent future billing cycles but does not entitle you to refunds for previously charged periods unless specifically required by applicable law.

We offer various payment methods for your convenience and maintain secure payment processing systems to protect your financial information. All transactions are processed through encrypted, industry-standard payment gateways.

Intellectual Property and Content Usage

All content provided through ActiveSource services, including meal plans, educational materials, assessment tools, and proprietary methodologies, is protected by intellectual property laws and remains the exclusive property of ActiveSource and its licensors.

You are granted a limited, non-exclusive, non-transferable license to use our content solely for your personal nutrition planning and wellness purposes. You may not reproduce, distribute, modify, or create derivative works from our proprietary content without written permission.

Any feedback, suggestions, or ideas you provide regarding our services become the property of ActiveSource and may be used for service improvement and development without compensation or attribution requirements.

You retain ownership of personal information and data you provide to us, subject to our privacy policy and the licenses granted herein for service provision purposes.

Service Availability and Technical Requirements

We strive to maintain continuous service availability but cannot guarantee uninterrupted access due to maintenance requirements, technical issues, or circumstances beyond our reasonable control. Planned maintenance will be communicated in advance when possible.

Our platform is designed to be accessible across various devices and browsers, with particular attention to usability for senior users. However, optimal functionality may require current browser versions and stable internet connectivity.

Technical support is available to assist with platform navigation and basic troubleshooting, with specialized support for senior users who may need additional assistance with digital platform usage.

We reserve the right to modify, update, or discontinue features of our service with appropriate notice to users, while maintaining core nutrition planning functionality throughout your active subscription period.

Liability Limitations and Risk Acknowledgment

You acknowledge that nutrition planning involves certain inherent risks and that individual responses to dietary changes can vary significantly. While our recommendations are based on established nutrition science, we cannot predict or guarantee individual outcomes.

ActiveSource liability for any claims arising from service use is limited to the amount you have paid for services during the twelve months preceding any claim. We are not liable for indirect, consequential, or punitive damages under any circumstances.

You agree to indemnify and hold harmless ActiveSource, its employees, and affiliates from any claims arising from your use of our services, misrepresentation of health information, or failure to follow professional medical advice alongside our nutrition guidance.

These limitations reflect the educational and supplementary nature of our services and the importance of integrating nutrition planning with comprehensive medical care under professional supervision.

Termination and Account Management

Either party may terminate the service relationship at any time. You may cancel your subscription through account settings or customer service, while we may terminate services for violations of these terms, non-payment, or other legitimate business reasons.

Upon termination, your access to our platform and services will end, though you may retain copies of information you have downloaded for personal use in accordance with these terms. We will retain your data according to our privacy policy and applicable legal requirements.

Termination does not affect any obligations that by their nature should survive termination, including payment obligations, intellectual property provisions, and liability limitations.

Governing Law and Dispute Resolution

These terms are governed by applicable federal and state laws, without regard to conflict of law principles. Any disputes arising from these terms or service use shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

Arbitration proceedings shall be conducted by a single arbitrator under established arbitration rules, with proceedings held in a location convenient to you or conducted remotely as appropriate for senior participants.

Before initiating formal dispute resolution, we encourage direct communication to resolve concerns. Our customer service team is trained to address issues efficiently and with particular sensitivity to the needs of our senior clientele.

Terms Modification and Communication

We may modify these terms periodically to reflect service changes, legal requirements, or business developments. Significant changes will be communicated through email, platform notifications, and website posting with at least thirty days advance notice.

Continued use of our services after terms modification constitutes acceptance of the updated terms. If you disagree with modifications, you may terminate your subscription and discontinue service use.

We are committed to clear, accessible communication about terms changes and welcome questions from users who need clarification about their rights and obligations under modified terms.