Privacy Policy

Information We Collect

At ActiveSource, we collect information that helps us provide personalized nutrition planning services specifically designed for mature adults. The types of information we gather include personal details you provide when creating your account, health-related information relevant to nutrition planning, and service usage data to improve our offerings.

Personal information includes your name, email address, age group, and contact preferences. Health-related information encompasses dietary restrictions, nutritional goals, wellness objectives, and any relevant medical considerations you choose to share with our certified nutrition specialists.

We also collect technical information such as device type, browser information, and service interaction patterns to optimize our platform for senior-friendly usability and ensure the best possible user experience for our mature clientele.

How We Use Your Information

Your personal information is used exclusively to provide and improve our nutrition planning services. We create customized meal plans based on your individual needs, preferences, and health considerations. Our certified nutritionists use this information to develop evidence-based recommendations tailored to your specific age group and wellness goals.

We use your contact information to communicate important updates about your nutrition plan, schedule consultations with our specialists, and provide ongoing support throughout your wellness journey. Progress tracking data helps us adjust your plan as your needs evolve and ensures optimal results.

Technical usage information enables us to continuously improve our platform's accessibility features, ensuring our service remains user-friendly for seniors and meets the highest standards of usability for mature adults seeking nutrition guidance.

Information Sharing and Disclosure

We maintain strict confidentiality regarding your personal and health information. Your data is never sold, rented, or shared with third parties for marketing purposes. We only share information with your explicit consent or when necessary to provide the services you have requested.

In some cases, we may share relevant nutritional information with healthcare providers you have specifically authorized, as part of collaborative care approaches that benefit your overall health management. This sharing only occurs with your written consent and is limited to information directly relevant to your nutrition plan.

We may disclose information if required by law, to protect our rights and safety, or in connection with legal proceedings. Any such disclosure is conducted in accordance with applicable privacy laws and regulations, with your rights and interests protected to the fullest extent possible.

Data Security and Protection

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encrypted connections for all data transmission, and sensitive information is stored using advanced security protocols designed specifically for healthcare-related data.

Our team regularly undergoes privacy and security training to ensure proper handling of sensitive information. We conduct regular security audits and updates to maintain the highest levels of data protection, with particular attention to the privacy concerns of senior clients who may be more vulnerable to data misuse.

Access to your personal information is strictly limited to authorized personnel who require it to provide your nutrition planning services. All staff members sign comprehensive confidentiality agreements and are trained in privacy protection protocols specific to senior health services.

Your Privacy Rights and Choices

You have comprehensive rights regarding your personal information, including the right to access, update, correct, or delete your data at any time. You can review your personal information through your account settings or by contacting our privacy team directly.

You may opt out of promotional communications while still receiving essential service-related information about your nutrition plan and appointments. You can also request a complete copy of your personal data or ask for specific information to be removed from our systems.

If you have concerns about how your information is handled, you have the right to file a complaint with relevant privacy authorities. We are committed to addressing any privacy concerns promptly and transparently, with special consideration for the unique needs and concerns of our senior clientele.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide personalized content relevant to your nutrition planning needs. These technologies help us remember your preferences, maintain your login session, and improve our service delivery for senior users.

Essential cookies are necessary for basic website functionality and cannot be disabled. Optional cookies help us analyze service usage patterns and customize your experience. You can control optional cookie settings through your browser preferences or our cookie management center.

We do not use tracking technologies for advertising purposes or share tracking data with advertising networks. Our use of these technologies focuses solely on improving service delivery and user experience for our nutrition planning platform.

Data Retention and Storage

We retain your personal information only as long as necessary to provide our nutrition planning services and comply with legal obligations. Active account information is maintained while you use our services and for a reasonable period thereafter to accommodate potential service resumption.

Health-related information and nutrition plan data are retained according to healthcare industry standards and applicable regulations, ensuring continuity of care while respecting your privacy rights. When information is no longer needed, it is securely deleted using industry-approved destruction methods.

You can request early deletion of your information at any time, subject to legal and regulatory requirements. We will inform you of any retention requirements and work with you to minimize data storage while maintaining service quality and legal compliance.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. Any significant changes will be communicated to you through multiple channels, including email notification and prominent website notices, with particular attention to ensuring senior clients are properly informed.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. If you have questions about any changes or need clarification about our privacy practices, our customer service team is available to provide detailed explanations in accessible language appropriate for senior clients.

Contact Information

For questions about this privacy policy or our data practices, please contact our dedicated privacy team. We are committed to providing clear, accessible communication about privacy matters and responding to all inquiries promptly and thoroughly.

Our privacy team is specifically trained to assist senior clients with privacy concerns and can provide information in various formats to ensure accessibility and understanding. We welcome your questions and feedback about our privacy practices and are committed to continuous improvement in data protection.